Announcement comes just days before a big event in New York where new phones and a new OS are also expected.
The search giant is investing in a company that tries to predict the future by sophisticated scanning and analysis of thousands of websites.
Today, IT is all about people and, therefore, by default, so is ITIL and ITSM, writes ITSMWatch columnist David Mainville of Consulting Portal.
A lot of vendors are pulling back from being "ITIL compliant" and this has ITSMWatch columnist Valeria Arraj wondering why.
Technology advances and lower costs make public cloud services a more attractive option for the enterprise.
Six steps are all you need to get Incident Management under control, writes ITSMWatch columnist Hank Marquis of Global Knowledge.
A new report from PA Consulting in England tests Apple's iPhone 4 alongside other smartphones, and finds that its antenna issues are worse than its peers.
