With the forthcoming version of the popular open source browser, Mozilla is planning to include support for a security standard that can navigate to the encrypted SSL version of a website.

Mozilla takes a page from its chief rival in a security update to the popular Firefox open source browser, including a response header designed to mitigate clickjacking attacks that Microsoft issued in an early version of Internet Explorer 8.

Defining senior management's focus is critical the success of any service catalog initiative, write ITSMWatch columnists Ed Rivard and Bob Simmons of Forsythe.

There needs to be a standard, writes ITSMWatch guest columnist Ivanka Menken of The Art of Service.

Senior management has to take charge otherwise the service catalog stands a very good chance of becoming shelfware, write ITSMWatch guest columnists Ed Rivard and Bob Simmons of Forsythe.

At the Gov 2.0 Summit, one official says consumers still aren't aware of how much they're being tracked online. That concern could have serious implications for both Internet users and the marketers who want to reach them.

Effective ITIL adoption requires the application of service management best practices and a focus on cultural transformation, writes ITSMWatch columnist guest Kristy Smith of Forsythe.

New social network on iTunes attracts more than 1 million users and more than its fair share of spam.